Hyderabad: Ozonetel, provider of on-demand cloud communication/telephony solutions, has announced an exclusive partnership with Contact Centre Technology Master Distributor IstTek to bring the CloudAgent Contact Centre Solution across the EMEA (Europe, Middle East and Africa) region.
Headquartered in Hyderabad and Singapore, Ozonetel has several industry firsts to its credit in the area of Cloud Communication. A complete ‘Made in India’ story, Ozonetel is a leading CCaaS (Contact Centre as a Service) player today, creating and deploying cloud contact centre solutions globally.
The company has over 1000 enterprise clients across US, India, and UAE, and its platform supports over 50,000 live agents and has handled over 3 billion calls. As a leading cloud contact center solution provider, Ozonetel’s introduction to the EMEA market brings an unparalleled feature rich contact centre solution built on a fully customizable open API architecture, enabling true omnichannel cloud capabilities that are scalable and flexible – all at a very competitive price point.
IstTek aims to continue to bring together new vendors with the latest technologies to their reseller partner network to drive business and improve customer & user experience. IstTek’s mission is to challenge and innovate how the channel works, to create unparalleled value for vendors, resellers & end customers.